Refund policy

Refund Policy - Courses And Go

Last Updated: July 2026

DIGITAL PRODUCTS REFUND POLICY

Courses And Go sells digital products including online courses, video content, audio content, eBooks, and downloadable educational materials ("Digital Products"). Due to the nature of digital goods, our refund policy differs from physical product returns.

GENERAL REFUND TERMS

We offer a 7-day refund window from the date of purchase, subject to the conditions below. To be eligible for a refund:

- Your request must be submitted within 7 calendar days of your purchase date
- You must not have completed more than 25% of the course content
- You must not have downloaded or accessed downloadable resources (eBooks, templates, workbooks, etc.)

NON-REFUNDABLE ITEMS

The following are not eligible for refunds:

- Purchases older than 7 calendar days
- Courses where more than 25% of content has been accessed or completed
- Downloadable resources that have been accessed or downloaded
- Items purchased during a sale, promotion, or using a discount code
- Bundle purchases where any included course has been substantially accessed
- Gift cards

HOW TO REQUEST A REFUND

To request a refund, please contact us at support@coursesandgo.com with:

1. Your order number
2. The name of the Digital Product purchased
3. The reason for your refund request

We will review your request and respond within 3 business days. If your refund is approved, it will be processed to your original payment method within 5-10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

COURSE NOT AS DESCRIBED

If you believe a Digital Product was materially different from its description on our store, please contact us at support@coursesandgo.com within 7 days of purchase. We will investigate and may offer a full refund, exchange for another product, or store credit at our discretion.

TECHNICAL ISSUES

If you experience technical difficulties accessing your purchased Digital Product, please contact us immediately at support@coursesandgo.com. We will work to resolve the issue. If we are unable to restore your access within a reasonable timeframe, you may be eligible for a refund.

DUPLICATE PURCHASES

If you accidentally purchase the same Digital Product twice, please contact us at support@coursesandgo.com and we will refund the duplicate purchase.

UNAUTHORIZED PURCHASES

If you believe an unauthorized purchase was made using your account or payment method, please contact us immediately at support@coursesandgo.com. We will investigate and process a refund if we determine the purchase was unauthorized.

CONTACT

For all refund inquiries: support@coursesandgo.com

Courses And Go
https://coursesandgo.com